Terms and Conditions

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1. Introduction

Welcome to Demphy Stays. These Terms and Conditions govern your use of our website and services. By accessing or using our service, you agree to be bound by these terms.

2. Booking and Payments

All bookings are subject to availability and confirmation. Payment must be made in full at the time of booking. We accept various forms of payment as indicated on our platform. All transactions are governed by the laws of Kenya.

3. User Responsibilities

You are responsible for any damage to the property during your stay. Illegal activities are strictly prohibited. Guests must comply with all house rules and regulations.

4. Limitation of Liability

Demphy Stays is not liable for any personal injury, loss, or damage to property that may occur during your stay, except where caused by our gross negligence.

5. Governing Law

These terms shall be governed and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions.

6. Service Fees

A service fee is added to each booking to help cover the costs of running our platform, including features like 24/7 customer support, secure payment processing, and platform maintenance. This fee is calculated from the booking subtotal and is clearly displayed at checkout before you confirm your payment.

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